Coronavirus (COVID-19) testing and treatment coverage      Letter to Our Valued Health Plan Members

Attention: CommunityCare will be performing systems maintenance Friday, April 3rd starting at 5 p.m. through midnight on Saturday, April 4th. Some online documents, tools and resources may be unavailable during this time. Thank you for your patience.

Disaster Planning Policy

In the event of an emergency or disaster declaration, CommunityCare will implement procedures to ensure that, to the extent reasonably possible, members will be able to continue accessing their Medicare Part C and D benefits.

If the Governor of Oklahoma, the U.S. Secretary of Health and Human Services, or the President of the United States declares a state of disaster or emergency in our geographic area, members will be entitled to care from CommunityCare.

CommunityCare may voluntarily implement all or portions of the following measures, at its discretion:

  • Allow Part C/D and supplemental plan benefits to be furnished at specified non-contracted facilities (NOTE: For Part C benefits, the facility must be Medicare-certified);
  • Waive in full or in part requirements for authorization or pre-notification;
  • Temporarily reduce plan approved cost-sharing amounts; and/or
  • Waive the 30-day enrollee notification requirement, provided that all the changes benefit the enrollee.

CommunityCare will continue to operate under its disaster procedures until the later of:

  • the date it receives notice that the emergency or disaster declaration is no longer in effect; or
  • 30 days from the date the emergency or disaster was initially declared. At the end of that time, CommunityCare will resume normal operations.