CommunityCare is here for you. We are dedicated to taking care of our members and ensuring you have access to health care services.
Medical and Prescription Benefits
Your Opinion Counts!
Each year, the Centers for Medicare and Medicaid Services (CMS) randomly surveys members about the care and services received from their doctor and from CommunityCare. You may be chosen to share your opinion about the health care services you receive.
The survey does not take long to complete. It has topics about how often you got care as soon as you thought you needed it, how well your doctor coordinated your care and the rating of your prescription drug plan.
If you are randomly chosen to do a survey, you may get the survey in the mail or receive a phone call from SPH Analytics, an independent company that does survey work for Medicare and CommunityCare. Your answers are completely confidential. Once all surveys are compiled, CommunityCare receives a general report from SPH Analytics.
We hope you will take a few minutes to share your thoughts with us. Your feedback will help us understand how well we are serving you. Thank you for any comments.
Advantage Medicare Plan (HMO) offers you options to choose the level of coverage that best meets your needs. Our Choice Plus and Premier plans include Medical coverage plus Part D and our Choice Plan is a Medical only plan. All of our plans feature in-network access to the Saint Francis and Ascension St. John health systems. (other physicians and providers are available in our network) Take a look at our various offerings and choose the plan that is best for you – you can click on the plan name below for a description of the benefits, or for a side-by-side comparison, click 2021 Plans and Enrollment on the side bar. If you have any questions, call our Sales & Marketing team at 918-594-5275, Monday through Friday from 8:00 am to 6:00 pm.
Advantage Medicare Plan is available to residents in the following counties: Craig, Creek, McIntosh, Muskogee, Nowata, Osage, Tulsa, Wagoner and Washington.
Advantage Medicare Plan is proudly brought to you by Saint Francis Health System and Ascension St. John, our region's two premier health systems. (Other physicians and providers are available in our network)
If you have questions about joining Advantage Medicare Plan, call our Sales & Marketing Team at 918-594-5275, Monday through Friday from 8:00 am to 6:00 pm. If you are a current member, please call Customer Service at 918-594-5202. We are available Monday through Friday from 8:00 am to 8:00 pm. From October 1 through March 31, our hours include Saturdays, Sundays and some holidays. TTY/TDD users should call 1-800-722-0353.
If you would like to contact Advantage Medicare Plan via mail, please use the following address:
Advantage Medicare Plan Customer Service
P.O. Box 340
Tulsa, OK 74101-0340
You can also get information about the Medicare program and Medicare health plans by visiting www.medicare.gov on the Web or by calling 1-800-MEDICARE (1-800-633-4227). Medicare customer service representatives are available 24 hours a day, 7 days a week to answer questions about Medicare. TTY/TDD users should call 1-877-486-2048.