In-network with Ascension St. John, Hillcrest, OSU Medical and Saint Francis (other providers are available in our network).
EOBs for plan members are temporarily unavailable to view online. If you have questions about plan benefits, please contact the CommunityCare customer service team for assistance.

Cancer Care

A diagnosis of cancer can be overwhelming, both emotionally and financially. Understanding your INTEGRIS Health Partners+ insurance coverage and rights is essential to ensure you receive the best care without undue financial strain.

Here's a guide to help you navigate INTEGRIS Health Partners+’s coverage for cancer care:

  1. Review Your Plan: Begin by thoroughly reviewing your INTEGRIS Health Partners+ benefit plan, including any documents related to coverage for cancer treatment. Pay close attention to details such as deductibles, copays, coverage limits and network providers.
  2. Understand Your Coverage: Familiarize yourself with what your INTEGRIS Health Partners+ plan covers regarding cancer care, including treatments such as chemotherapy, radiation therapy, surgery, medications and follow-up care. It is important to check if there are any restrictions or requirements for pre-authorization or referrals.
  3. In-Network Providers: Opting for in-network providers can significantly reduce your out-of-pocket expenses. Check if your preferred oncologists, hospitals and treatment facilities are within your INTEGRIS Health Partners+ network. If not, inquire about out-of-network coverage and associated costs.
  4. Pre-authorization: Certain cancer treatments may require pre-authorization from INTEGRIS Health Partners+. Work closely with your health care provider to ensure all necessary approvals are obtained before proceeding with treatment to avoid unexpected denials of coverage.
  5. Denials and Appeals: If INTEGRIS Health Partners+ denies coverage for a recommended treatment or procedure, you have the right to appeal the decision. Understand the appeals process outlined in your plan and gather any supporting documentation, such as medical records and physician recommendations, to strengthen your case.
  6. Stay Informed: Stay current on your INTEGRIS Health Partners+ coverage so you will be aware of any updates to your plan or changes in benefits. Regularly review your insurance documents – you may also visit with one of our customer service representatives to ensure you have the most up-to-date information.

Navigating insurance coverage for cancer care can be complex, but being proactive and informed can help alleviate some of the stress associated with managing your health care expenses. Remember, you are not alone in this journey, and there are resources available to support you every step of the way.

For personalized assistance with understanding your INTEGRIS Health Partners+ coverage related to cancer care, don't hesitate to reach out to our dedicated customer service representatives at 405-810-2008 We are available Monday through Friday from 8:00 am to 8:00 pm. From October 1 through March 31, our hours include weekends and some holidays. We're here to help you access the care you need with confidence and peace of mind.

Cancer Care