In-network with Ascension St. John, Hillcrest, OSU Medical and Saint Francis (other providers are available in our network).
EOBs for plan members are temporarily unavailable to view online. If you have questions about plan benefits, please contact the CommunityCare customer service team for assistance.

Wallet Benefits

Introducing the 2024 Wallet Flex Card - use your Flex card to purchase your Wallet benefits. Your Wallet Flex card can be used to purchase gym memberships & fitness classes. You can also use your Wallet Flex card at retail locations such as Walmart for most of your other eligible Wallet benefits. Log-in to the Nations Online Store to track your purchases, order from the online store and get more information about your Wallet benefit. See below for the different Wallet amounts and benefits for each plan. You will not be able to use your Wallet Flex card with online retailers such as Amazon or walmart.com. Eligible Wallet benefits purchased through these vendors can be reimbursed - call your Nations benefits team to set up your reimbursement at 1-833-899-0614 (TTY users call 711).

Learn more about your wallet and over-the-counter benefits.

Silver Plus Wallet – plan year maximum of $300
Fitness/Gym memberships
Use your Wallet card for membership at a full-service health or fitness club; group classes for things like tai-chi, yoga, aerobics, etc.
Purchase a wearable device at a retail location or at the Nations Online Store . Wearable devices are limited to $100 per year.
Non-Medicare covered Durable Medical Equipment (DME)
Your wallet now includes DME items not covered by Medicare. These are limited to: Mastectomy Edema sleeves, post-extremity amputation sleeves & BKA/AKA stump socks.
Hearing Aids
Use your wallet flex card to purchase hearing aids up to your plan’s wallet benefit amount.
Personal Emergency Response System (PERS)
Purchase your Personal emergency response system through the Nations Online Store .
Home and Bathroom Safety Devices

Covered items include:

  • Grab bars
  • Toilet/tub safety rails
  • Transfer benches
  • Shower/tub benches & seats
  • Non-slip shower/tub mats
  • Raised toilet seats
  • Standing support rails
  • Bath steps and stools
  • Self-wiping aids
  • Hand-held shower sprays

This does not include the cost of installation of these devices. The purchase of these devices may be limited to certain retail stores. Visit the Nations Benefits page for additional details.

Don’t forget that you also have an Over-the-Counter (OTC) benefit. The OTC catalog includes some safety devices so you could save “wallet dollars” by using your OTC quarterly credit.

Platinum Wallet – plan year maximum of $400
Platinum Plus and Silver (MA only) Wallet – plan year maximum of $350
Fitness/Gym memberships
Use your Wallet card for membership at a full-service health or fitness club; group classes for things like tai-chi, yoga, aerobics, etc.
Purchase a wearable device at a retail location or at the Nations Online Store . Wearable devices are limited to $100 per year.
Non-Medicare covered Durable Medical Equipment (DME)
Your wallet now includes DME items not covered by Medicare. These are limited to: Mastectomy Edema sleeves, post-extremity amputation sleeves & BKA/AKA stump socks.
Personal Emergency Response System (PERS)
Purchase your Personal emergency response system through the Nations Online Store .
Home and Bathroom Safety Devices

Covered items include:

  • Grab bars
  • Toilet/tub safety rails
  • Transfer benches
  • Shower/tub benches & seats
  • Non-slip shower/tub mats
  • Raised toilet seats
  • Standing support rails
  • Bath steps and stools
  • Self-wiping aids
  • Hand-held shower sprays

This does not include the cost of installation of these devices. The purchase of these devices may be limited to certain retail stores. Visit the Nations Benefits page for additional details.

Don’t forget that you also have an Over-the-Counter (OTC) benefit. The OTC catalog includes some safety devices so you could save “wallet dollars” by using your OTC quarterly credit.

Platinum, Platinum Plus and Silver (MA-only) members also have hearing aid coverage included with your plan. Information about your hearing aid benefits.


Members on a Medicare Retiree group plan may have different benefits. Check your plan year benefit grid or call Customer Service with questions. Be sure to let us know what retiree group you are with.